Facilities dispatch for Malaysian businesses

Something broke? Send us a photo. We'll handle the rest.

RapidPatch gives restaurants, retailers, clinics, and SMEs one practical flow for urgent repairs—from clearer diagnosis and technician dispatch to a documented service report.

Starting with Klang Valley businesses. Job acceptance and ETA depend on service coverage, availability, diagnosis, and required parts.

New urgent job
Incoming

Job RP-8421

Kitchen hood not working

KL · 2.1 km away

Photo attached for review

Response status

ON THE WAY

Live updates

Technician accepted
One request channel. Clearer records after the job.

Service coverage

When your business stops, the clock starts.

Use RapidPatch for the common systems that keep daily operations moving. Start each request with the details that matter, then keep the work and its record in one place.

Air-conditioningElectricalPlumbingRefrigerationKitchen equipmentIT & POSGeneral handyman

How it works

One urgent issue. One accountable flow.

Built to replace the scramble of calls, contractor lists, and missing paperwork after a breakdown.

  1. 01

    Photo to job

    Send the issue with a photo or video so the request starts with useful context.

  2. 02

    Tech dispatched

    A suitable technician can review the request and accept the work.

  3. 03

    Live ETA

    Follow the response without chasing separate contractors by phone.

  4. 04

    Fixed & reported

    Keep a digital report, before-and-after records, and warranty history together.

For operations teams

Keep every outlet in the picture.

RapidPatch keeps request context, approval conversations, service records, and warranty information ready for the next person who needs to act.

Built for multi-site work

Keep location-specific histories available when teams change shifts or sites.

Documentation that stays useful

Capture reports and before-and-after records for a clearer maintenance trail.

Business inquiry

Build a repair response plan around your outlets.

Tell us what keeps your business moving. We'll discuss suitable service coverage, operating locations, and whether a business subscription is a fit.

Business first.

  • One request flow for urgent repairs.
  • Clearer dispatch updates and job context.
  • Digital records ready after the work is done.

Need to know

The practical details.